Global financial turmoil, rising labor costs in developing countries and volatility in the price of oil can disrupt a company’s entire supply chain and threaten its ability to compete. In Professor David Simchi-Levi’s new book, “Operations Rules: Delivering Customer Value through Flexible Operations” (MIT Press, 2010), he identifies a set of scientifically and empirically based rules on issues such as price, product characteristics and information technology to help companies transform their operations and supply chain management. More information.