Grad student Michael Wittman compares consumer views of low-cost and major airlines
Feb 14, 2014
In a study published in the Journal of Air Transport Management, CEE graduate student Michael Wittman found that passengers of low-cost airlines complain less than passengers on major airlines, even though the quality of service may be the same. Read a news story about this work.
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December 23, 2014 | 2014 News in Brief | ceemit