Professor Ben-Akiva highlighted for “QualiT” App
Professor Moshe Ben-Akiva and a team made up of both MIT professors and students in the Department of Urban Planning (DUSP) partnered with the MBTA to create “QualiT,” an application of the Future Mobility Sensing (FMS) app that was developed by researchers from the MIT Intelligent Transportation Systems Lab and the Singapore-MIT Alliance for Research and Technology (SMART). QualiT allows Silver Line passengers to rate their trips and MBTA experience. QualiT takes location data and anonymous feedback to measure passenger satisfaction, with the goal to help the MBTA improve service. Read the full MIT News story here.